CONTACT: Kyle Shepherd
Direct: 502-238-5331 | Media Only: 502-744-5639
The Louisville Zoo is excited to announce that general admission tickets are now on sale following a temporary closure in response to COVID-19. General admission dates begin July 4 and tickets are currently available through July 31.
“We are excited to be able to steadily and safely expand our capacity and now reopen to our general admission guests,” said Louisville Zoo Director John Walczak. “Our priority continues to be the safety and health of our guests, staff and animals. Guests will notice staff wearing masks, disinfecting high-touch areas and sharing reminders on social distancing. Thank you in advance for your patience while we work to navigate these uncharted waters.”
Everyone, including members, must reserve or purchase tickets online at louisvillezoo.org/tickets. No one will be admitted without a ticket. Guests will be asked to choose their date and hour of arrival. Tickets are valid for the reserved date and time only, however guests may enjoy the Zoo at their leisure. The special ticketing policy, including frequently asked questions, is available at louisvillezoo.org/together.
The Zoo remains in communication with the Mayor’s office and the Louisville Metro Department of Public Health and Wellness on our COVID-19 response and has closely worked with them on the reopening and ensuring we are following the latest safety guidelines.
Staff members have mandatory temperature checks as they arrive to work. All staff in public areas wear masks. The Zoo strongly encourages guests to wear masks as well. Zoo keepers continue to wear masks around vulnerable animal populations.
The Zoo will be cleaning and disinfecting high-touch areas frequently. All of the restrooms will be open with step-and-pull entry or touchless access. Zoo staff and markers will be present to help encourage social distancing.
Guests will be asked to follow a one-way route through the Zoo. Indoor exhibit areas will not be open during the initial reopening phase. The Wild Walk trail will take guests through popular exhibits like the Islands, the Americas, Glacier Run and Gorilla Forest. Along the way, guests will be able to see Sunni or Sebastian in the Zoo’s new sloth exhibit and visit elephant calf, Fitz. In the coming months, the Zoo hopes to reopen indoor exhibits, rides and playgrounds.
There will be limited menus available at select outdoor food kiosks throughout the Zoo, as well as water bottle refill stations. Outdoor picnic areas have been arranged to ensure social distancing.
The Louisville Zoo season is sponsored by Ford Motor Company and T-Mobile.
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The Louisville Zoo, a non-profit organization and state zoo of Kentucky, is dedicated to bettering the bond between people and our planet by providing excellent care for animals, a great experience for visitors, and leadership in scientific research and conservation education. The Zoo is accredited by the Association of Zoos and Aquariums (AZA).