Cancellation Policy

For Public Programs:

  • Individuals who wish to cancel their registration in any class must notify the Education Department, in writing, no less than one week prior to the actual date of the class. We will refund 80% of the class fee upon receipt of a written or email (zooeducation@louisvilleky.gov) cancellation.
  • There will be no refunds for cancellations made less than one week prior to class date.
  • The Education Department reserves the right to cancel classes with insufficient registration.
  • There will be a $10 service charge for any changes in the original registration.
    Pre-registration is required for all classes.