Join us for a once-in-a-lifetime opportunity! Learn about the importance of the Zoo’s conservation work, how our dedicated keeper staff care for the Zoo’s animals and get VIP access to areas not available to the public.
Each Backstage Pass Experience is approximately 45 minutes and includes a guided cart tour with an experienced Zoo staff member, a visit to the Zoo’s Black-Footed Ferret Conservation Center*, a behind-the-scenes visit to one of the Zoo’s animal areas, and an up-close experience with Zoo animals and their care team. This program is for ages 6 and up, and all children ages 17 and under must be accompanied by an adult with a separate ticket.
*Visit to Black-Footed Ferret Conservation Center is not included in Sloth Experience.
Accessibility
We will make every effort to make participation in Backstage Pass Experiences both accessible and inclusive to guests without endangering the welfare of our animals. Accessibility will vary based on individual circumstances. Please contact us (502) 238-5358 in advance of your experience if you or anyone in your party requires a special accommodation.
Current Experiences
Animal encounters included in Backstage Pass Experiences will change based on season and availability. Check back often to see if new encounters are available!
Sloth Backstage Pass |
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| Sloth experiences at the Louisville Zoo are your chance to get up close and personal with one of our Linnaeus’s Two-Toed sloth ambassadors in their habitat. This tour includes an exclusive opportunity to visit the Zoo’s Animal Commissary. More information at Sloth: Backstage Experience. Tuesday, Friday, and Saturday at 1:15 5 visitors per tour |
Rhino Backstage Pass |
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| Meet the Zoo’s resident rhino; learn about their historical significance to the Zoo and discover what zoos are doing around the globe to help this critical species. This tour includes an exclusive opportunity to visit the Zoo’s Black-Footed Ferret Conservation Center. Mondays at 1:30 p.m. Weather Dependent |
Penguin Backstage Pass |
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| Waddle on over for an up-close encounter with one of the Zoo’s resident penguins and get a rare peek into how the Zoo’s team cares for the colony behind the scenes! This tour includes an exclusive opportunity to visit the Zoo’s Black-Footed Ferret Conservation Center. Tuesdays at 2:30 p.m. |
Seals & Sea Lions Backstage Pass |
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| Make a splash with the Zoo’s seals and sea lions. Tour our award-winning Glacier Run exhibit; learn how keepers care for our pinnipeds; explore behind-the-scenes areas including indoor pools and prep kitchen; then top it off with an unforgettable front row seat for the seal and sea lion presentation. This tour includes an exclusive opportunity to visit the Zoo’s Black-Footed Ferret Conservation Center. Thursdays at 1:30 p.m. |
Red Panda Backstage Pass |
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| Join the panda-manium! Get an up-close encounter with the one of the Zoo’s resident red pandas and discover what the Zoo is doing to support conservation for this special species. This tour includes an exclusive opportunity to visit the Zoo’s Animal Commissary. Thursdays at 2 p.m. |
Backstage Pass Experience Rules
- All activities are subject to animal participation.
- We ask that guests are respectful of the animals at all times. Guests should not approach an animal unless they have been instructed to by Zoo staff.
- Please refrain from making loud noises or sudden movements that may startle the animals as this may have a negative impact your experience. All guests are required to respect Zoo animal barriers at all times. Zoo animal barriers are for the safety of our animals and Zoo guests. Guests should not enter any areas unless their guide has instructed them to do so.
- Once your experience has started, guests will be expected to remain with their guide. Guests may not leave the group for any reason. If a guest leaves the group during an experience, they may not be permitted to rejoin the tour.
- All guests participating as a part of a Backstage Pass Experience must complete a Zoo behind-the-scenes waiver. An electronic waiver will be sent to you by your Zoo guide 7-10 days prior to your tour. Signed electronic waivers may be emailed to zooeducation@louisvilleky.gov prior to your visit, or you may bring them with you on the day of your experience. Children ages 6 – 18 must have a completed waiver signed by a consenting adult.
- Guests that are not a part of the tour will not be permitted to participate in the experience or tag along with the group.
- Please be respectful of other guests on your tour. We ask that you refrain from any behavior that may be a distraction or considered inappropriate. Cell phones should be placed on silent during the experience. Please refrain from taking phone calls during experiences.
- Cameras are permitted but we ask you do not use flash photography.
- Guests with children should be responsible for them at all times. Children may not run or play in behind-the-scenes areas.
- Food and drinks are not permitted in behind-the-scenes areas.
Guests should be respectful of Zoo staff instructions at all times. Please note that the experience may be ended without refunds at any time if guests do not follow staff instructions.
Click here to view Backstage Pass Experience FAQ’s